Cookie Policy

ATEC/EOS COOKIE POLICY 

Last Updated: February 15, 2024

WHAT ARE COOKIES AND WHY WE USE THEM

A cookie is a small text file that is stored by your web browser on your hard drive, mobile or other devices. When a visitor visits our websites: www.atecspine.com, www.eos-imaging.com, www.onefit-medical.com (collectively “Site”), cookies may be placed to capture session duration and information about how our visitors navigate through the Site. ATEC/EOS (collectively “our”, “we” or “us”) may also use cookies to compile aggregate data about website traffic and website interactions to improve Site performance and provide a better user experience. We use a few different cookies on the Site, including strictly necessary, performance, and functional cookies.  

Rejecting certain cookies will limit certain features of the Site. Visitors who accept cookies will opt-in to the collection of some information tied to online tracking mechanisms. The collected information may include information such as: 

  • IP Address
  • Device Type
  • Operating System
  • Browser Language
  • Web Page Interaction 
  • Network Service Provider

THE TYPE OF COOKIES WE USE

Cookies can be owned and operated by different parties and referred to as the following:

  • First-Party Cookies – A first-party cookie is typically created and stored by the website you are visiting directly. It allows site owners to collect customer analytics data, remember language settings, and carry out other useful functions that help provide a good user experience. The cookies set by the Site for example will be first-party cookies.
  • Third-Party Cookies – Third-party cookies are set and read by or on behalf of a party other than the webserver that is hosting the website. For example, cookies set by Fathom Analytics on the computers of website visitors who visit the Site will be third-party cookies.
    • Fathom Analytics – Information collected through Fathom is used for Site improvement by calculating the average time on certain pages a user clicks and logging the time between views without identifying or tracking any other information of the user. We have a service provider agreement with Fathom Analytics. For more information on how they use the information they obtain, see: https://usefathom.com/privacy. 

The cookies we deploy can be categorized into the following categories below: 

Cookie Type Cookie Purpose 
Strictly Necessary Cookies These cookies are essential to ensure that our websites function properly. They are necessary to allow you to browse through our website, use its functions, and access secure areas. 
Performance Cookies Using these cookies, we can learn how visitors interact with our websites, including the pages visited, time spent on the site, and problems encountered. By capturing this information, we can improve the performance of our websites.
Functional Cookies We use functional cookies to remember your choices and tailor your website experience to your preferences. Without these, certain functions of a website may not be available such as videos.
Targeting Cookies These cookies are used by us or by third-party advertising networks and content providers to deliver personalized content based on your interests and interactions on the site. 

ATEC/EOS and our Site do not utilize targeting cookies.

TYPES OF COOKIES USED

Strictly Necessary Cookies

Cookie Name Purpose Type of Service Retention Period
OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one year lifespan and contains no personal information. First Party 364 days
OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. First Party 364 days
wordpress_test_cookie Used on sites built with WordPress.  Tests whether or not the browser has cookies enabledOn login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the Administration Screen area, /wp-admin/ First Party Session

Performance Cookies

Cookie Name Purpose Type of Service Retention Period
JSESSIONID This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. Third Party Session
ak_bmsc This cookie is associated with the Akamai Bot Manager that helps deliver web content efficiently by caching it on servers distributed around the world. This is designed to protect against bot traffic and malicious activities. Third Party 0 days
fa/  This is associated with Fathom Analytics, which possesses the capability to monitor visits to our websites and specific pages. Fathom adheres to GDPR compliance, operates without reliance on cookies, and guarantees the anonymization of data. Fathom combines data such as hostname, site ID, and IP address to create a unique hash for the user, making it impossible to de-hash. This solution allows Fathom to store an anonymized hash in their database, which you cannot use to identify any individual.  Third Party 24 hours

Functional Cookies

Cookie Name Purpose Type of Service Retention Period
pll_language This cookie name is associated with the Polylang plug-in for WordPress powered websites. It stores a language preference for the visitor to support multi-lingual websites. When set as a persistent cookie, or with the default lifespan of 1 year, it has to be considered Functional rather than strictly necessary. First Party 364 days
_wpfuuid This cookie is used by WPForms to store a unique user ID. First Party 3998 days
__cf_bm This is a CloudFoundry cookie. Third Party 0 days
JSESSIONID This cookie is used in web development to maintain session state between an application and a user's browser.  Third Party Session
_GRECAPTCHA This cookie is associated with the Google reCAPTCHA service and helps distinguish between human users and automated bots.  Third Party 179 days
vuid This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing Third Party 729 days
__wpdm_client This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing First Party Session

In addition, we also provide links to our social network accounts (LinkedIn, Twitter (X), Facebook and Instagram) from our Site. Although the links navigate you to their direct website, if you access these pages, cookies from these social media networks may be downloaded to your computer for different purposes such as tracking, analytics or advertising. We do not control or manage these cookies.

WITH WHOM WE SHARE 

We do not sell or share personal information. 

We share information collected through the use of cookies with the following service providers for the purpose of obtaining analytic, measurement and performance services and to detect malicious visitors: 

  • Social media networks: Information collected via Vimeo is shared with Vimeo for playing videos.
  • Operating system and platforms: Cloudflare detects malicious visitors to the website. WordPress collects information to facilitate a user’s language preference and enhance the accessibility of WPForms.
  • Fathom Analytics: Fathom Analytics does not employ cookies and prioritizes website visitor privacy. No personal information is collected. Nevertheless, we utilize Fathom to monitor website usage to enhance our website performance. 

HOW TO OPT-OUT OF COOKIES

Please elect your choices to either accept or reject cookies. Note that if certain cookies are disabled, it may interfere with the functionality of our website, and you may not use all the features. 

WEBSITE BROWSER OPT-OUT 

Our cookie banner and custom settings allow preference management for categories of cookies. However, details on how visitors can control and delete specific cookies including strictly necessary cookies through browser settings can be found through the browser’s vendor specific settings or options page. Browsers may include:  

CONTACT

For any questions or concerns regarding our use of cookies, please contact us at privacy@atecspine.com or call 800-922-1356. If you wish to receive a response by postal mail, please mail to us at the below address:

Privacy Officer
Alphatec Spine, Inc.
1950 Camino Vida Roble
Carlsbad, CA 92008

 You may also find additional information in our Privacy Policy.

Contact Us

CORPORATE HEADQUARTERS

ATEC Spine, Inc.
5818 El Camino Real
Carlsbad, CA 92008

P: +1-760-431-9286
P: +1-800-922-1356

Hours of Operation:
Mon-Fri 7:00am-5:30pm PST

SALES AND CUSTOMER SERVICE

P: +1-800-922-1356 [Tollfree]
P: +1-760-431-9286
F:  +1-800-431-9722

Hours of Operation:
Mon-Fri 6am - 5:30pm PST

HUMAN RESOURCES

P: +1-760-431-9286
F: +1-760-494-6937

INVESTOR RELATIONS

Lee Roth / Emma Poalillo
The Ruth Group
P: +1-646-536-7000

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